We offer a 1-year complimentary ring resizing service. The one-year period begins once the 15-day return window has ended.
Yes. Complimentary shipping is provided both ways for all eligible ring resizing requests.
Platinum rings are not eligible for the free resizing policy.
Eternity rings cannot be resized due to their design. However, they may be exchanged at no cost within 60 days after the 15-day return period ends.
No additional fees apply if the exchange is for the same design and total carat weight. Changes to carat weight or setting may result in extra charges.
Custom, modified, and engraved rings may be resized within one year, though resizing fees may apply depending on the request.
Certain ring styles cannot be resized due to design or size limitations and may require remanufacturing.
Remanufacturing is complimentary within the 30-day return period. After that, fees may apply during the one-year resizing timeframe.
Yes. Any potential charges will be clearly communicated and approved by you before work begins.
During resizing, small amounts of metal may be added or removed, which can result in slight changes to thickness. All resized rings are carefully inspected to ensure quality and proper fit.
