To retrieve the current status of your Merito Diamond order, kindly input your details below. Once verified, you will be presented with your confirmed delivery timeline and comprehensive tracking logistics.
1. What information will I see after checking my order status?
Once your details are verified, you’ll be able to view your current order status, estimated delivery timeline, and tracking information (if available).
2. When will tracking details be available?
Tracking information becomes available once your order has been shipped. You’ll also receive a confirmation email with tracking details.
3. How often is the order status updated?
Order status is updated regularly to reflect the most accurate information about processing, shipping, and delivery.
4. What should I do if my order status hasn’t updated?
If your order status hasn’t changed for some time or you have concerns, please contact our support team for assistance.
5. Is my personal information secure when checking order status?
Yes. Your details are used only to verify your order and are handled securely.
| Status | Status Meaning |
|---|---|
| Design Pending | Your order is in process. |
| Design Making | Your design is currently being created. |
| Design Done | The design has been completed by the designer. |
| Done by Expert | The design has been reviewed by an expert. |
| Design Sent | The design has been sent to your email for approval. |
| Redo By customer | The design is being updated based on customer changes. |
| Jewellery Crafting | our order is now in the crafting stage. Time may vary depending on the metal. |
| On Hold | Temporarily on hold due to a problem with the diamond or jewelry |
| QC Check | Final quality inspection is underway |
| Stone Confirm | The diamond has been confirmed by a buyer |
| Stone Received | This indicates that the diamond has arrived and has been officially received |
| Ship USA | The stone is being sent to a customer or location in the USA |
| USA Received | the stone has reached the USA and has been received |
| Complate | The design has been checked and verified |
| Shipped | Your order has been shipped. |
| Delivered | Final quality inspection in progress |